Sidekick Recap

What you get

Drop a meeting recording (or a sales call, or a customer success conversation) in; get back a structured summary with decisions made, action items assigned, follow-ups scheduled, sentiment trajectory, and named participants. The summary writes back to your CRM, ticketing, or project tool through MCP — so the notes end up where the work happens, not in a separate notes app nobody reopens.

What makes it different

The market is crowded — Fireflies, Otter, Granola, Gong all take meetings in and produce summaries. The difference here is the connection back to your stack. Sales call → Salesforce or HubSpot update. CS call → Zendesk note with the action item assigned. Internal meeting → Linear or Asana ticket. We don't compete on transcription quality; we compete on making the summary actually useful by writing it where it matters.

What it can do for you

Sales calls become CRM updates without the rep typing. CS calls become tickets with the right follow-up scheduled. Internal decisions become action items in the project tool. Sentiment trends become a leadership dashboard. The output is structured, not just text.

• Decisions, action items, follow-ups, sentiment per recording
• Writes back to CRM, ticketing, project tools through MCP
• Speaker identification across the conversation
• Per-team templates for what to extract
• Multi-language transcription and summary
• PII redaction at capture
• Searchable archive with stable identifiers
• API + webhooks for custom integrations

Who it's for

Sales orgs with too many calls and not enough CRM hygiene. Customer success teams where notes end up scattered. Product orgs that want decision logs without manual upkeep. Anyone whose meeting volume is a real signal they're not capturing structurally.

How we ship it

Typical deployment is 2-3 weeks. We connect your meeting source (Zoom, Google Meet, Teams, recording uploads), connect your downstream tools through MCP, configure the per-team extraction templates, and pilot with a single team.